We're a global team of 5,000+ ridiculously helpful innovators, representing a variety of backgrounds – all specializing in different areas of the technology landscape driven to help your organization succeed.
On paper, we're known as Account Executives, Integration Center Technicians, Solution Architects, Systems Engineers, and Licensing Specialists, but to our customers, we're much more!
Here’s a behind-the-scenes look at some of the superstars who bring their A-game to support customers, partners and each other, day in and day out:
Representing The Creators …
Hardware and Advanced Solutions
Here's What People Say About Dave
Dave was an absolute rock star today when I needed a massive amount of help putting some accessory packages together for a client on such short notice. Can’t say enough positive things about how responsive, quick, accommodating, professional, informative, and everything else he was, all day long today. Seriously awesome stuff.
Representing The Processors …
Here's What People Say About Erin
Erin is so helpful! I reached out to her because we had orders we needed to process but the quotes were expiring, and she offered to do manual orders for all 5 orders. Every time I have something sensitive that I need help from purchasing on, Erin is usually my first message sent because she’s so helpful and a pleasure to work with. Just wanted to give credit where credit is due!
Representing The Analysts …
Help Desk Analyst
Here's What People Say About Kennedy
Kennedy has helped me several times, and he’s an absolute pleasure, both in writing and on the phone. He’s extremely knowledgeable and professional and he has great follow through. Kennedy is a great representative and a credit to the organization! Thank you and thanks to Kennedy!
Representing The Organizers …
Here's What People Say About Rachel
Just wanted to let you know how much I enjoy working with Rachel. She is organized and timely with her requirements; not to mention her keeping all stakeholders informed and on their assigned tasks. She is definitely an asset in her position.
Representing The Counselors …
Partner Services Advisor
Enterprise Solutions Group
Here's What People Say About Nancy
Just wanted to let you know Nancy is doing such a fantastic job on all of our SOWs. She’s always willing to jump on daily status calls on a whim and great with not only the partner but customers as well. THANK YOU NANCY!!! - You are so fast and great. Really appreciate it!
Representing The Planners …
Partner Marketing – Team Manager
Here's What People Say About Jennine
Jennine really stands out as a true asset among our talented group of support departments. Promoting her was a great move – she’s a good one and I’m very pleased to work with her. Hope you and your team are safe and sound (and healthy)!
Representing The Configurators …
Integration Center Team Manager
Knox Integration Center
Here's What People Say About Jerome
Jerome – You have certainly gone over and above for us. I wanted to say thank you. Really, thank you so much for everything you are doing for us. And that goes to the entire Knox team. You are AMAZING – all of you!
Representing The Aestheticians …
Content and Presentation Specialist
Enterprise Sales Operations
Here's What People Say About Alexis
I wanted to send you a note to praise how absolutely amazing Alexis was in helping out myself and the future of my District this week. She helped me put together a document which drove the value of what SHI can bring to the table. The polished look of this document and the customized nature put us a cut above the rest. She is an absolute asset to SHI and our sales organization.
International Shipping Operations Manager
Here's What People Say About Sandy
We were trying to get a correct ECCN code for antennas for months. Sandy stepped up to obtain the relevant information and submit for ECCN classification. Without Sandy’s help, we would have continued spinning our wheels for this international order. I want you to know that our team, and specifically I, appreciate the extra effort.
Representing The Facilitators …
Inside Sales Account Manager
Corp Inside Sales
Here's What People Say About Harold
I just wanted to let you know how extremely grateful I am for Harold. He has helped me out so much in these crazy times and I just wanted to tell you how appreciative I am. Thank again! And I hope you are both safe and healthy!!